Intellectual Concepts provides Asset Management functions that support specific large customers with projected forecasts along with replenishment demand to care for general customers. We employ a great deal of critical thinking, task completion, and process review.

Core Capabilities:

• Planning, procuring and managing product stock levels for customer projects as well as stock levels based on regular run rate volumes.
• Addressing expedites and escalation.
• Utilizing company assets in lieu of buying new equipment in order to achieve cost avoidance objectives.
• Engaging with multiple teams across multiple organizations as needed to address and Order Coordination Tasks and deliver exceptional customer service.
• Building collaborative relationships by providing partnership and communication, both verbally and in writing, with customers and internal teams.
• Identifying areas for process improvements and enhanced operational efficiencies and establishing plans for implementation.
• Resolving problems while developing and implementing process improvements.
• Actively managing multiple time-sensitive requests, and effectively interfacing with all levels of management while supporting enhancements to the overall process.
• Tracking delivery service levels, and delivering expectations set forth by internal customers and partners.